SUSAN M. EITELMAN seitelman@gmail.com 407-617-4811
1028 Weathered
OBJECTIVE Design and develop applied interactive training systems and investigate new methodologies and technologies to support intelligent, interactive human-machine systems
EDUCATION
- Master of Science, Industrial Engineering, Interactive Simulation and Training Systems
- Training Simulation Certificate
- Bachelor of Science, Mechanical Engineering
- Double Major, Psychology
RELATED WORK EXPERIENCE
Design Interactive, Inc.,
Senior Research Associate
- Conduct Task Analysis in support of training system design
- Conduct Cue Analysis in support of simulation evaluation for training system development
- Develop training system requirements
- Develop concept and functional requirements for new, innovative training support tools
Soar Technology,
Artificial Intelligence Engineer
- Develop intelligent agents with the Soar cognitive architecture, including agent visualization
- Author interactive scenarios for interactive story-based combat medic training simulation
- Conduct Knowledge Elicitation efforts supporting agent and visualization development
- Develop proposals for intelligent training and performance support systems
- Write conference proceedings
CHI Systems, Inc.,
Cognitive Engineer
- Performed state of the science and state of the practice research for instructional strategies
- Developed training and decision support system designs and functional requirements
- Developed intelligent agents using iGENtm software and supporting Knowledge Elicitation
- Wrote conference proceedings, journal papers, and project proposals
General Electric Corporate R & D Center Schenectady NY, June 2001 – August 2001
Early Identification Intern, Manufacturing Technologies Lab
- Researched current technologies and best practices for NDT x-ray inspection systems
- Researched key human factors to identify as foci for improvement in future designs
Robotics Institute, Project LISTEN, Pittsburgh PA – August 2000 – May 2002
Research Assistant, Dr. Jack Mostow & Dr. Albert Corbett
- Designed and developed a study on word attack learning through the computer-reading tutor
- Extracted and coded data from observational records and performed statistical analysis of data
United Technologies Research Center, East Hartford CT, May 2000 – August 2000
Research Assistant, Advanced Visualization Laboratory
- Designed elevator installation process for Otis Elevator recognizing mechanic as part of system
- Animated design process using Transom Jack human modeling software
- Performed initial research for development Pratt and Whitney’s ‘Wireless Information Portal’
Learning R&D Center, Pittsburgh PA, June 1999 – May 2000
Research Assistant, Dr. Kurt VanLehn
- Extracted and coded data from experiment transcripts
- Reconstructed data presentation to answer questions
CLEARANCE Secret, active since August 2003
SKILLS
Analysis: Training needs, cognitive task analysis, knowledge elicitation, domain
analysis, usability
Design: Functional concept design, interface design, functional requirements
development, interdisciplinary team environment, breakthrough product design
Development: Intelligent Agent (Soar, iGEN), Agent integration (with Java, C++,
RTI), tcl, HTML
Communication: Writing (specifications, reports, proposals, publications), speaking
(conference, workshop)
Applications: Arena, AutoCAD2000, CMap, iGEN, Matlab, Minitab, MS Office Suite, Pro/Engineer, Transom Jack Human Modeling Software
OTHER TRAINING
- Pittsburgh Science of Learning Center, annual workshop completion, 2006
-
NAVAIR TSD,
PROJECT HIGHLIGHTS
Integrated Product Development: Escape
Spring, 2002, Sponsored by Ford
- Developed innovative cargo mat for the Ford Escape; Inventor of Patent #6,663,156
Flip for Design, Cell Phone Design “Creativity” Winner
Spring, 2002, Sponsored by Motorola and PTC
- Won “creativity” category using PTC’s Pro/Engineer to design an innovative clam-shell cell phone design
Cognition-Centered Constructivistic Program of Instruction (C3PI)
2003 - 2004, Sponsored by USAF
- Designed and developed interactive “playbook” for F-16 pilots to develop, train, and rehearse tactics
Instructional Strategies for Exercise Manipulation in DMT (ISEM),
2004 - 2005, Sponsored by NAVAIR TSD
- Initiated investigation to identify instructional strategies in interactive simulation to support design of automated functions for instructional performance support in large, distributed team training environments
Virtual Interactive Pattern Environment Radio Simulation (VIPERS)
2004 - 2006, Sponsored by USAF
- Designed and developed interactive simulation-based training system for the U.S. Air Force’s Undergraduate Pilot Training (UPT) program
Interactive Story Architecture for Training (ISAT),
2004 - 2005, Sponsored by U.S. Army, RDECOM
- Developed performance measurement visualization for the first ISAT prototype
INVITED TALKS
- Embry Riddle Aeronautical University, Dr. John French, November 2005: Cognitive Modeling
- Florida Institute of Technology, Dr. John Deaton, April 2003: Career in Human Factors
SAMPLE PUBLICATIONS
- Eitelman, S., Magerko, B., & Scott-Holt, L. (under preparation). Towards Automating Airspace Management. Proceedings of the 2007 Artificial Intelligence in Education Conference (AIED), Workshop on Narrative Learning Environments
- Taylor, G., Stensrud, B., Eitelman, S., Dunham, C., & Harger, E. (2007). Towards Automating Air Traffic Control. Proceedings of the 2007 IEEE Symposium Series on Computational Intelligence,
- Eitelman, S., Ryder, J., Szczepkowski, M., &
Santarelli, T. (2006). Agents to Enhance Performance Assessment of Team
Communications. Proceedings of the 15
th Conference on Behavior
Representation in Modeling and Simulation (BRIMS),
- Eitelman, S. Owens, J. Fowlkes, J., Walwanis-Nelson,
M., & Atkinson, B. (2006). Instructional Strategies for Exercise
Manipulation in Distributed
- Hoffman, R., Lintern, G., Eitelman, S. (2004). The Janus Principle. IEEE Intelligent Systems, 19 (2), March/April 2004, p. 78-80.
- Eitelman, S., Neville, K., Sorenson, H. B. (2003).
Performance Support System That Facilitates the Acquisition of Expertise. Proceedings
of the 2003 Interservice/Industry Training, Simulation, and Education
Conference.